Frequently Asked Questions :

Are you an authorized IBM reseller ?
Are you ISO 9001 certified ?
Can we call you ?
Can we fax you ?
Can we send you our list of parts required so you can quote us ?
Do you accept credit cards ?
Do you accept L/C's ?
Do you buy back used equipment ?
Do you have brochures ?
Do you offer overnight emergency delivery ?
Do you offer repair services ?
Do you restock items ?
Do you sell new or used products ?
Do you supply 110V and/or 230V equipment ?
Do you supply manuals ?
Do you supply ribbons ?
Do you supply software drivers ?
How about shipping ?
How can we order ?
How can we pay you ?
What are your delivery lead times ?
What are your payment terms ?
What is the minimum order value ?
What kind of warranty do you provide ?
Where are you located ?
Who do you use for shipping ?
Why are printheads excluded from warranty ?